Acoustic pods were built in the Harcourts real estate office to provide a quiet and private space for staff to make confidential phone calls, conduct meetings, and work without distractions. The open-plan office space was often noisy and distracting, leading to reduced productivity and efficiency. The acoustic pods provided a solution to this problem, creating a peaceful and calming environment for staff to work in. Additionally, the acoustic pods helped to reduce noise pollution, creating a more pleasant work environment for everyone in the office.